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Terms of Service

Last updated: 8 November 2026

These Terms of Service ("Terms") govern your use of AforAudience (the "platform"), operated by Shyamkasturi Productions Private Limited. AforAudience is a product of Shyamkasturi Productions Private Limited. By creating an account or using the platform, you agree to these Terms. If you don't agree, please don't use the platform.

The platform connects four kinds of users: Audience members who discover and book tickets to live events; Artists (comedians, poets, musicians, and other performers); Organisers who create and run events; and Venue Owners who list spaces for booking.

1. Eligibility

You must be at least 18 years old to create an account.

2. Accounts

You're responsible for keeping your login credentials secure and for all activity under your account. Provide accurate information when registering — in particular, a working phone number, since it's used both for verification and, practically, for event-day coordination (ticket delivery issues, entry problems). Impersonating someone else, or creating an account for anyone other than yourself, isn't allowed.

3. Booking tickets (Audience)

  • Each event shows how its tickets are paid for. Free: nothing is charged. Pay at entry: you reserve on AforAudience and pay the Organiser directly at the venue (cash or UPI); AforAudience does not collect, hold or refund this payment, and no booking fee is charged. Online payment (when offered): payment is processed by Razorpay; a platform booking fee may apply and is shown separately before you pay. We do not take a cut of the ticket price itself or of venue rental.
  • Your ticket is issued when you reserve (Pay at entry and free events) or when your payment is confirmed (online payment). You'll receive it by email and in-app, as a PDF with a unique QR code. Do not share your ticket QR code or booking ID publicly — anyone holding it can be checked in at the venue in your place, and check-in is first-come, first-served.
  • Refunds and cancellations: you can cancel a booking from My Tickets. For online payments, what you get back depends on how far ahead of the show you cancel, and if the Organiser cancels the event you get a full refund including the booking fee. The full rules are in our Refund & Cancellation Policy.
  • Free events are ticketed the same way (PDF + QR) but are never charged a platform fee.
  • Events may be rescheduled, relocated, or cancelled by the Organiser. We'll make reasonable efforts to notify you, but timing/availability of the underlying live event is the Organiser's responsibility, not ours.

4. Delivery of tickets

AforAudience sells no physical goods. Tickets are delivered electronically: on confirmation they appear in My Tickets in the app and a confirmation is sent to the email address on the account, normally within minutes. If you don't receive it, contact info@aforaudience.com.

5. Listing events (Organisers) and venues (Venue Owners)

  • Organisers are responsible for the accuracy of their event listings (date, time, venue, pricing, age restrictions, content warnings, etc.) and for delivering the event as advertised.
  • Venue Owners are responsible for the accuracy of their listings (capacity, facilities, rates) and for honouring confirmed bookings.
  • We do not charge commission on venue rental, performer fees, or ticket sales.
  • We reserve the right to remove listings that are fraudulent, misleading, or that violate these Terms or applicable law.

6. Payments

When online payment is offered, it is processed through Razorpay. We don't store your card, UPI, or bank details on our servers. Payouts to Organisers and Venue Owners for online payments are made as set out in the payout terms agreed when they join.

7. Direct payments between users

  • Bookings between Organisers and Venue Owners, and between Organisers and Artists (performance fees and buy-in spots), are paid directly between the two parties, for example by UPI or cash.
  • AforAudience shows the payee's payment details and records the “paid” and “received” confirmations in the app. AforAudience is not a party to the payment and does not collect, hold or refund it.
  • Any dispute about the amount, payment, refund or cancellation of a direct payment is between the two parties. AforAudience may help by sharing the in-app record of the booking and its confirmations.
  • Only use the payee details shown in the app, and never pay anyone who claims to be AforAudience or to be collecting money on its behalf.

8. Check-in

Tickets are validated at the door via QR scan or manual booking-ID entry by the Organiser or their staff. A ticket can only be used once; once checked in, it can't be reused, including by someone else with the same QR code or booking ID. We're not responsible for disputes arising from a shared or forwarded ticket being used by someone other than the original purchaser.

9. Acceptable use

You agree not to:

  • Use the platform for any unlawful purpose, or to harass, threaten, or defraud other users.
  • Attempt to circumvent booking fees, security measures, or ticket validation.
  • Scrape, reverse-engineer, or interfere with the platform's operation.
  • Post content that is defamatory, obscene, infringing, or that violates others' rights.

We may suspend or terminate accounts that violate these Terms.

10. Content ownership

You retain ownership of the content you post (event descriptions, artist bios, photos, etc.), but grant us a license to display it on the platform as needed to operate the service. You're responsible for having the rights to anything you upload.

11. Disclaimers & limitation of liability

The platform is provided "as is." We facilitate discovery and booking of live events (and, when offered, online payment), but we are not the organiser, performer, or venue for any given event, and we're not responsible for the quality, safety, or conduct of events, venues, or performers listed on the platform. To the maximum extent permitted by law, our liability for any claim relating to the platform is limited to the platform fees (if any) you paid us in the relevant transaction.

12. Governing law

These Terms are governed by the laws of India, and any disputes will be subject to the exclusive jurisdiction of the courts at Pune, Maharashtra.

13. Changes to these Terms

We may update these Terms from time to time. Continued use of the platform after changes take effect constitutes acceptance of the updated Terms.

14. Contact us

Questions about these Terms: info@aforaudience.com. Our registered office and Grievance Officer are listed on the Contact page.